Towed in Melbourne? Know Your Rights as a Vehicle Owner

Getting towed can feel unfair — especially if you didn't expect it. But as a vehicle owner in Melbourne, you have legal rights. Here's what you need to know.

When Can Your Car Be Towed?

In Victoria, your car can be legally towed if it's: parked illegally, obstructing traffic, abandoned, involved in an accident, or unregistered on public land. However, tow operators must follow strict rules.

Your Rights as an Owner

Tow operators must: display their licence, provide a receipt, tell you where your car is being taken, and charge only regulated fees. If any of these are missing, you may have grounds for a complaint.

How to Dispute Unfair Towing Fees

If you believe you were towed unfairly or overcharged, you can: 1) Request an itemised receipt. 2) Contact the towing company directly to dispute. 3) Lodge a complaint with Consumer Affairs Victoria. 4) Contact VicRoads if the operator is unlicensed.

Regulated Towing Fees in Victoria

Victoria sets maximum fees for accident towing. Standard accident tow fees are capped, and storage fees are also regulated. Check the VicRoads website for current maximum rates.

How to Avoid Getting Towed

Always check parking signs carefully, pay attention to clearway times, keep your registration current, and never park in emergency zones or across driveways.

Need Help After Being Towed?

If your car has been impounded and you need it transported after release, Any Car Towing Melbourne can help. We offer affordable pickup from holding yards across Melbourne.